
Delivery
Royal Mail Standard UK £4.25. Delivery 1-5 days.
Free Delivery over £95
Returns
We want you to love your purchase!
If you’re not completely happy, we’re happy to offer a refund in line with our Returns Policy.
Complete the online returns form and we'll send you a return number before sending anything back – we won’t be able to accept it otherwise. (Please note: Any worn items, wig care accessories, eyebrows, and international orders are non-returnable.)
You have 14 days from delivery to let us know you’re returning, and another 14 days to get it back to us.
In compliance with health and safety regulations for all alternative hair products, please ensure that Returns are unused, in original packaging, with labels intact. Postage costs are your responsibility.
Refunds are processed within 14 days of receiving your return. We reserve the right to refuse items that don’t meet these conditions.
Lastly, please check your order on arrival! Any damages or missing items must be reported within 48 hour
Let's Talk
We’re real people who genuinely love helping our customers!
So, if you’ve got any questions—big or small—just give us a shout.
Our friendly team of experts are here to make things easy for you, and we’re always happy to chat!